Why Choose Us?
Your business depends on your technology systems! We are confident that Omega Tecks is the only IT services, IT support or tech consulting company in the Kansas City area that can provide these benefits to your business also while providing it with top notch Customer Service.
Here are the reasons you can depend on Omega Tecks to keep you and your business up and running:
- Quick Response – Emergency Response time is one hour or less. A live person will answer your call, or you can enter a ticket request via our streamlined Support Center. You can also email, firstname.lastname@example.org and a ticket will be automatically created for you. We can access your PC, server or cloud systems remotely and resolve many without waiting for someone to travel to your office.
- Experienced – We only hire seasoned, professional technicians with at least five to ten years of experience and usually it’s many more. We provide our technicians with education on our clients systems prior to them arriving at your office. We also have them accompany a senior technician for a minimum of three months before they work on client systems.
- One Stop Shop – We handle all aspects of technology. Whether its the PC, server, cloud services, network, wireless, firewall, phone system we take care of it for you. We also handle the vendor relationships for our clients so you don’t have to worry about the “tech-babble” and be the middle person.
- Business Savvy – We evaluate, justify and design technology solutions from a in-depth understanding of the benefit for your company.
- No Geek Speak – You deserve to have the issue and your questions explained in PLAIN ENGLISH! We’ll always clearly explain what is happening or being proposed so you understand.
- Proactive – Being proactive is one of our Core beliefs as an organization. With Device Monitoring and Management, we manage your devices to identify issues and address them BEFORE they are a problem.
- 100% Satisfaction Guarantee – We want you to be over the top satisfied with our services. We will do whatever it takes to make sure you are happy! No hassles, no problems.
Call now to schedule your FREE 30 Minute Consultation! 913-281-6457
FREE COMPARISON CHART!
This Chart Contains 21 Questions You MUST Ask Before Hiring An IT Support Company!
This comparison chart provides a list of questions every business owner should ask a potential IT company before giving them access!
This is one chart you DON’T want to overlook!