Jody Frankian Mariposa Veterinary Wellness CenterKnowledgeable, Quick Response and Choices
The biggest benefits since we moved to Omega Tecks is we receive help quickly when having a problem. Our technician is knowledgeable and resolves problems quickly.
Compared to other IT firms, when new equipment is needed, we are given several choices that work with our network. We are not locked into what the IT company promotes.
We worked with another IT company were not happy with the turnover with technicians. We would get one we liked, and they would leave the company. We also had problems getting help quickly when we had an issue. We thought that was just the way it is with IT companies. Omega Tecks is different. We have the same tech each time and problems are resolve quickly.
Office Manager
Lenexa, KS
Alexa Ewell Ace PersonnelResponsive, Knowledgeable and Consistent Techs
The biggest benefits since moving to Omega Tecks is response time and working with the same person each time.
Other firms send me whoever is available whether they know our system or not. We often get billed for them just trying to learn our system and/or breaking something because they do not know it. Omega Tecks allows us to work with the same technician each time.
Whether it is IT, HVAC, electrician when it comes to my business, I want to work with a company that gives me one or two representatives who know my system specifically – I do not want to have to retrain whoever they send me each time on where to go and find our stuff.
Director of Operations
Mission, KS
Kristin Clauson EvolveTrue IT Partner
Omega Tecks is a highly skilled, true IT “partner” with integrity. A partner works towards a shared vision and is truly looking out for your good, and Omega Tecks is that in spades. I have the confidence that Omega Tecks is not going to take advantage of our lack of IT knowledge and is consistently and constantly looking out for us and securing our vulnerabilities. We get straight talk that is communicated in terms that make sense to the average person. Jason’s experience and expertise allows him to understand what companies need and do not need, and how to manage and implement systems that just work and create less downtime and more security.
Director of Evolution
Mission, KS
Robin Slicer Mariposa Veterinary Wellness CenterGive Omega Tecks a call today!
Since moving to Omega Tecks, our biggest benefit has been the personal attention. I really feel that Omega Tecks pays close attention to our needs and is dedicated to taking care of our issues with a speed and efficiency that I haven't seen in other companies.
Omega Tecks is more proactive in helping us through the technological minefield than other companies. In the past, companies have always reacted to problems we've had, but Omega Tecks heads them off before they ever happen, which makes everyone's life easier and better.
Omega Tecks is definitely the way to go! They are really involved in making sure you succeed by helping you leap technological hurdles and make it easy with attention to detail as well as good humor. There really isn't a better option.
Client Service Representative
Lenexa, KS